One of the most commonly cited reasons for not ridesharing is concern about being stranded at work in the event of illness, accident or emergency. RideShare Connection offers a Guaranteed Ride Home service for eligible commuters who rideshare. It provides a free taxi cab ride home from work in case of emergency on a day that you use a commute alternative such as carpooling.
To Qualify
Either your work or home location (or both) must be within the greater St. Joseph area.
Click here for a coverage map.
Eligibility
Commuters are carpoolers and vanpoolers who commute to work using one of those methods on a regular basis.
St. Joseph RideShare Connection has contracted for this service with a taxi cab company, and is not responsible for the level of service provided.
Click Here to Register for the Guaranteed Ride Home Program
You may also call 816-271-4653 to register and guarantee your ride home.
How Does Guaranteed Ride Home Work?
Signing up
When you register for the Guaranteed Ride Home service, you'll receive one coupon, good for one taxi ride up to a $70 dollar value - valid for one year - and information on whom to call and what to do if you need an emergency ride home. The Program is by reimbursement, pay for the ride up front, then mail in your receipt to the address below:
1100 Frederick Ave. Room 204
St. Joseph, MO 64501
Hours of Operation
The Guaranteed Ride Home service is offered whenever you have an emergency and need a ride home. You must have carpooled the day you need the ride. Contact the Guaranteed Ride Home Coordinator to discuss additional services within your company.
When you request a ride home
- Call the cab company listed on the coupon and schedule your ride.
- Obtain a signed and dated receipt for the amount of the fare and mail the receipt and the coupon to the address above for reimbursement.
- You must be a registered Guaranteed Ride Home user. Click here to register, or call 816-271-4653.
- Intermediate stops will only be allowed if they relate to the emergency (e.g., stopping at a pharmacy or your child's school).
When Can I Use Guaranteed Ride Home?
You may use the Guaranteed Ride Home service in the event of an illness or accident involving yourself or a family member, or in the event of an emergency involving family or personal property. The service may also be available if your carpool or vanpool driver leaves work and you have no ride home. (NOTE: All remaining riders will share a single ride home.)
The service may not be used for:
- getting to work if you miss your carpool or vanpool
- business-related travel
- pre-planned medical appointments
- a medical condition that requires immediate attention at a hospital or doctor's office
- personal errands
- scheduled overtime
- region-wide weather emergencies that cause roads to be impassable
How Often Can I Use Guaranteed Ride Home?
You may use the program one time during each calendar year. If you keep in contact with RideShare, you will automatically become eligible for additional trips each January 1.
You will lose access to the program if it's used in an unauthorized or inappropriate way.
